Contact Us

Get in touch

You can contact us using any of the following methods, or please complete the contact us form

Our Address

The Wooden Pool Store, Unit 3, Sovereign Business Park, Cranes Farm Road, Basildon, Essex, SS14 3JD

Phone: 01268-206560 or 0844-8806749


VAT Number 114 3502 61

Company Registration Number 7662022

Business Hours

Monday - Friday 9am to 5.30pm, closed on Bank Holidays

Christmas 2022 - closed from 24th Dec to 3rd Jan 2023

Online Chat

Online Chat: Please click on the icon on the bottom right of the screen to start an online chat with one of our friendly agents

Log a Support Ticket

Technical Support Centre:

Please visit our Online Support Centre to log a support ticket

FREE Pool Heater Sizing and Advice

FREE Heat Pump and Dehumidification Sizing Check and Recommendations

If you would like us to send you an email with a list of suitable heat pump and/or dehumidifiers for your pool, please Click Here to complete our pool sizing form

on the HeatPumps4Pools website

Our Location